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آموزش زبان انگلیسی - نامه نگاری (متن در ادامه مطلب)

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نامه نگاری (متن در ادامه مطلب)

عذرخواهی برای محموله نادرست

 APOLOGY FOR INCORRECT SHIPMENT

عذرخواهی برای تاخیر در پاسخ گویی به نامه

APOLOGY FOR LATE RESPONSE TO LETTER

عذر خواهی برای دیر کرد در تحویل

APOLOGY FOR LATE DELIVERY
1)

APOLOGY FOR INCORRECT SHIPMENT

INCORRECT_SHIPMENT

 

 

 

[DATE, ex. Wednesday, June 11, 1998]


[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate  85245]

Dear [NAME, ex. John Smith],

I was deeply embarrassed by your [STATE FORM OF COMMUNICATION, ex. telephone call yesterday].  Before apologizing, however, I want to assure you that I will not allow such an error to recur; our company has a favorable record of customer satisfaction and I will not allow that to change.

[STATE WHAT HAS OR WILL BE DONE, ex. Immediately following our conversation, I ordered our delivery trucks to arrive at your premises tomorrow to deliver the missing products and pick up the incorrectly-shipped items.]  I apologize for the inconveniences this must have caused you.  Please call me at XXX-XXXX if there is anything I can do for you.

Sincerely,


[YOUR NAME, ex. Jill Jones]


2)

APOLOGY FOR LATE RESPONSE TO LETTER

RESPONSE_TO_LETTER

 

 

 

[DATE, ex. Wednesday, June 11, 1998]


[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate  85245]

Dear [NAME, ex. John Smith],

Please forgive my late response to your letter of [DATE, ex. May 20].  [STATE REASON(S), As you may know, we have recently moved into a new office and, as a result of the delays involved, my correspondences have fallen terribly behind.]  I am pleased, nonetheless, to respond.

[BODY OF LETTER]

Sincerely,


[YOUR NAME, ex. Jill Jones]

3)

APOLOGY FOR LATE DELIVERY

LATE_DELIVERY

 

 

 

[DATE, ex. Wednesday, June 11, 1998]


[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate  85245]

Dear [NAME, ex. John Smith],

It has come to my attention that your order of [DATE, ex. May 27] for [LIST PRODUCTS, ex. 5 Magnaflux compressors] was delivered late on [DATE, ex. June 27].  Please accept my apologies and let met assure you that our company otherwise has a favorable record of delivering by the date we specify.

I hope the delay did not cause you much inconvenience and we look forward to serving you again.  Feel free to call me at XXX-XXXX if you have any concerns you wish me to address.

Sincerely,


[YOUR NAME, ex. Jill Jones]





نویسنده : داوود ویسه تاریخ : چهارشنبه 27 مهر 1390 نظرات ()


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